Professional Experience

Recess Games
MarCom Director
Event Management
Full Stack Webmaster

  • Event Management
  • Graphic Design
  • Lightspeed – Customization, Inventory, POS, and CRM
  • Web Development
  • Mobile Web Applications
  • eCommerce Administrator – designed custom code, data entry, inventory, and shipping.
  • SMO, SEO, and Marketing
  • Marketing
  • Google Ads and Google Merchant Center
  • WordPress Customization
  • Customer Support
  • Tech Support
  • Learn to Play – teaching games
  • GENCon pop-up organizer

Foreign Service Institute
Department of State
4000 Arlington Blvd., Arlington VA 22209
Contractor :: Graphic Designer/Technical Lead

Webmaster and Technical lead for the Foreign Service Intranet which connects all the overseas Posts, Embassies and Consulate offices. Responsibilities include design and development of course catalogs; language and country resources; and other vital information. Web programs I have developed include: search engines, document management system, content management systems and e-commerce. In addition, I have configured all IIS servers to meet the standards of Diplomatic Security. I have training for coding, settings and multimedia designed to meet 508 compliance.

Contributions:

  • User testing and log analysis for future development
  • Hand coding pages such as ASP with JavaScript, DHTML, CSS and HTML
  • Leading training sessions for Content Specialists
  • Technical Lead over Designers, Developers and Document Specialists
  • System analyst responsibilities
  • Installing Distance Learning 3-Party server systems
  • Designing HTML, ASP and Diplomatic Security online courses
  • Designing various language training and resource websites with the assistance of language specialists
  • Complete conversion of 10000+ static pages into Dynamic ASP pages
  • Annual presentations to Department of State on various programs, training and other information concerning FSI
  • Consultant to Tech Committee [committee approves new government projects]

RHI Consulting, Rockville, MD
ABT Associates, Inc, Bethesda, MD

System Analyst/Technical Support

Responsibilities include desktop technical support for 400 plus users on a Novell 3.11 network. Setting up email accounts local and mobile for cc:Mail. Managed help desk and developed a web-based tracking system. In addition, developed applications to connect international, professional annexes, and Boston offices.

Contributions:

  • Designed software and hardware inventory system
  • 24-7 Technical Support
  • Weekly and Monthly Technical Reports
  • Converting all paper tracked into database driven
  • OCR Support
  • Monitor of Novell, cc:Mail, Exchange and IIS servers
  • Conversion of cc:Mail to MS Exchange server
  • Technical Support for Washington, DC annexes with NT workstations
  • Imaging/Ghosting of laptop and desktop computers
  • Installs/Upgrades/Troubleshooting various PDAs and Laptops Created and led the development of a forecasting process for IT training needs

Significant Experience

Library of Congress Public Affairs Office [Internship and Full Time Employment – Press Assistant, Press Liaison and Intern Supervisor]

Docent: Library of Congress and Corcoran Gallery of Art

Other :: Information for Alternative Fuels [Writer, Programmer and Lobby Representative], Freelance Writer, Freelance Developer, Photographer, Fine Artist and Volunteer for non-profits and social groups.